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Frequently Asked Questions
We answer questions about the platform’s features, working with tools, and interface setup. If you couldn’t find the information you need, contact the Support Center.
Which services does the platform work with?
Secret Terminal supports connection to popular services, including Binance, Bybit, OKX, and WhiteBIT. Connections are made via secure integration, after which data is displayed in the platform interface: order book, trade feed, clusters, and charts. The list of supported services is regularly updated.
How to get started with Secret Terminal?
- Download the application from the official website.
- Install and open the program.
- Connect your account to get started.
- Customize your workspace to fit your needs (interface, data display, hotkeys).
If you have any questions, use the documentation or contact the support center.
Account connection security
The connection is carried out through secure integration, provided that basic security settings are followed. The data is used solely for platform operation and is processed locally on the user's device. It is recommended to additionally use standard account protection measures, such as two-factor authentication.
Is there a mobile version of Secret Terminal?
A mobile version is not available at the moment. The platform is optimized for use on PCs and laptops, where full functionality and convenient interface control are provided.
How does support work?
You can contact the support center and get assistance with installation, connection, and platform setup. Specialists respond during working hours and help resolve common technical issues.
